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bdjaly collects and uses your information only to operate your wallet, process transactions through bKash, Upay, and Bank Transfer, and keep your session secure. What we collect, how long we keep it, and how you can review or correct it — that is what this policy covers. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the payment identifiers you link, such as your bKash number, Upay account, or bank details for direct transfer. We use this information to verify your identity, process deposits and withdrawals, and maintain your transaction history so you can review it at any time from your account dashboard. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your bKash or Bank Transfer requests — it is only to complete the transaction you initiated. Those processors operate under their own data agreements, and we recommend reviewing them separately. Data we hold is stored with access controls in place. Your transaction records remain available to you through the signed-in account area. If you believe any stored detail is incorrect, you can raise a correction request through our support route. Whether this policy applies to you in full depends on your local law and the eligible regions we serve — we do not make legal certainty claims about jurisdiction.
Not every part of your experience with us falls under the same data rules. This section draws the line clearly so you know where this policy applies and where separate terms or third-party policies take over.
This policy covers all data collected when you register, log in, or update your account profile. That includes your contact details, device session data, and any verification information you submit through the account page.
Deposit and withdrawal records processed through bKash, Upay, or Bank Transfer are covered here. We retain these records so you can verify your payment history from the signed-in dashboard at any time.
General browsing of our lobby — viewing game categories, checking odds, or reading published terms — may involve session cookies. This policy explains what those cookies collect and how you can manage them through your browser settings.
Payment processors, game content studios, and any external links you follow operate under their own privacy terms. This policy does not extend to those services, and we encourage you to review their policies directly before sharing data with them.
You have concrete actions available to you regarding the data we hold. From your signed-in account area, you can view your full transaction history — every bKash deposit, Upay transfer, and Bank Transfer withdrawal is logged there with date and amount. If a record looks incorrect, you can flag it through the support contact route and we will review it. If you want to update your registered contact details or payment identifiers, the account settings page is where those fields sit. For questions about what specific data we hold on your account, or to request that we clarify a data handling step, our support team is reachable through the channels listed on the site. We aim to respond to data queries through the same route you used to contact us. Eligibility for certain data rights may depend on your local law and the region from which you access the platform.
Open the transaction history section in your signed-in account to see every deposit and withdrawal entry, including the payment method used and the date processed.
Head to account settings to update your registered name, contact number, or linked payment identifiers such as your bKash or Upay number.
Use the support contact route published on the site to ask what data we hold, request a correction, or flag a record that does not match your own payment history.
If any part of this policy is unclear about how your data is used, contact support directly. We will point you to the relevant section or explain the handling step in plain terms.
If you have a question about your data, a correction to request, or a concern about how your information is handled, use the contact routes published on the site. We do not publish operating hours or response time commitments we cannot verify — reach out through the route that suits you and we will follow up on the same channel.
Log in and use the in-account support route to raise a data or privacy question tied to your specific account records.
Send your privacy query to the published support email address shown in the contact section of the site. Include your registered contact detail so we can locate your account.
The help section of the site covers common questions about account data, transaction records, and payment privacy. Check there first for answers to standard queries before raising a direct request.
Our approach to your data is built around the account functions you actually use — logging in, making deposits through bKash or Upay, and checking your transaction records. We keep what is needed to run those functions and no more.
We use session cookies to keep you logged in and to remember your account state between pages. You can manage or clear cookies through your browser settings. We do not use cookies to build advertising profiles or share browsing data with ad networks.
Access to your account data is protected by your login credentials. We recommend using a strong, unique password and not sharing your account details. If you suspect unauthorised access, contact support immediately through the published route.
We retain your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request clarification on retention periods through the support contact route.
When this policy changes in a material way, we will note the update in the policy page itself. Continuing to use your account after a posted update means you have had the opportunity to review the revised terms. Check this page periodically if you want to stay current.
These are the questions we hear most often about how your account data is handled at bdjaly.
We collect the details you enter during registration — your name, contact number, and the payment identifiers you link, such as your bKash number, Upay account reference, or bank details. We also log session data when you use the platform, including login timestamps and device type.
Yes. Every deposit and withdrawal — whether processed through bKash, Upay, or Bank Transfer — is logged in your account dashboard. Open the transaction history section after logging in to view the full record, including dates and amounts.
We share data only where it is necessary to complete a service you requested — for example, passing your bKash or Bank Transfer details to the payment processor handling your transaction. We do not sell personal data. Third-party processors operate under their own privacy terms.
Go to account settings while logged in to update your contact details or linked payment identifiers. If the error is in a transaction record rather than your profile, raise it through the support contact route and we will review the entry against our records.
We retain account and transaction records for a period after closure as required by applicable rules. The exact period may depend on your region and local law. Contact support through the published route if you want clarification on the retention period that applies to your account.
This policy applies to accounts opened through bdjaly. However, the specific data rights available to you and the full applicability of this policy depend on your local law and the eligible regions we serve. We do not make legal certainty claims about jurisdiction — check your local rules if you are unsure.